Privacy Policy
Ruxsona is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using ruxsona.com, you agree to the terms of this policy.
2.1 Information We Collect
We collect information you provide directly to us, including:
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Name, email address, shipping address, and phone number when you place an order
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Payment information (processed securely — we never store full card details)
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Account login credentials if you create an account
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Messages and communications when you contact our support team
We also collect information automatically when you browse our site:
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IP address, browser type, and device information
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Pages visited, time spent on site, and referring URLs
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Cookie data and similar tracking technologies
2.2 How We Use Your Information
We use your information to:
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Process and fulfill your orders, including shipping and delivery
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Send order confirmations, tracking updates, and customer service communications
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Send marketing emails and promotions — only if you've opted in
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Improve our website, products, and customer experience
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Comply with legal obligations and prevent fraud
We do not sell your personal information for money. As described in Section 2.4, we do work with advertising partners such as Meta, which may involve sharing limited data (such as your email in hashed form) to show you relevant ads or measure ad performance. Under certain state laws (including California's), this kind of data sharing for advertising can be legally classified as a "sale" or "share" of personal information, even though no money changes hands. You can opt out of this at any time — see Section 2.5.
2.3 Cookies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how our site is used. Some of these cookies also support the advertising described in Section 2.4. You can control cookie settings through your browser at any time, and where required by law, we will present a cookie consent option when you first visit our site. Disabling cookies may affect some site functionality, including the shopping cart.
2.4 Third-Party Services
We work with trusted third-party providers to operate our store. These include:
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Wix — website hosting and ecommerce platform
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Stripe / PayPal — secure payment processing
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Modalyst — product sourcing and order fulfillment
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Meta (Facebook/Instagram) — advertising and remarketing
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Google Analytics — website traffic and behavior analysis
Each provider has its own privacy policy governing their data practices. We only share the minimum data necessary for them to perform their services.
2.5 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
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Access: request a copy of the data we hold about you
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Correction: request that we correct inaccurate or incomplete data
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Deletion: request that we delete your data ("right to be forgotten")
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Opt-out: unsubscribe from marketing emails at any time using the link in any email, or opt out of the advertising-related data sharing described in Section 2.4 by contacting us
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Data portability: request your data in a machine-readable format
To exercise any of these rights, email us at ruxsona.help@gmail.com. We will respond within 30 days.
2.6 Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted using SSL technology. However, no method of internet transmission is 100% secure — we encourage you to use a strong, unique password for your account.
2.7 Children's Privacy
Ruxsona does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
2.8 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised effective date. Continued use of our site after changes constitutes your acceptance of the updated policy.